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Coparency

Legal

Privacy policy

Last updated: October 23, 2025 · Effective date: October 23, 2025

Coparency (“Coparency,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you access our mobile application, website, and related services (collectively, the “Services”).

By using Coparency, you consent to the practices described in this Policy.

If you do not agree, please discontinue use of the Services.

1. Information we collect

We may collect the following categories of information:

1.1 Account information

  • Name
  • Email address
  • Password (securely hashed)
  • Phone number (optional)

1.2 Profile & family information

  • Parenting schedules
  • Child-related details (non-sensitive)
  • Relationship settings for co-parenting

1.3 Messaging content

Messages sent between users are stored securely to enable:

  • Conversation history
  • Tone analysis tools
  • Conflict-minimizing features

We do not sell or publicly display private messages.

1.4 Expense information

  • Expense descriptions
  • Amounts
  • Receipts and uploaded files
  • Payment status

1.5 Calendar & scheduling data

  • Events, appointments, parenting time details
  • Reminders and notifications you create

1.6 Device & technical data

  • IP address
  • Browser or device type
  • Operating system
  • App usage patterns (anonymized where possible)

1.7 Cookies & similar technologies

We use cookies to:

  • Support authentication
  • Improve user experience
  • Analyze usage trends

You may disable cookies in your browser settings.

2. How we use your data

We use personal information to:

  • Provide and maintain the Services
  • Facilitate communication between co-parents
  • Display shared schedules, messages, and expenses
  • Improve features and functionality
  • Monitor and enhance performance and security
  • Send notifications and service updates
  • Provide customer support

We do not use private messaging content to train external AI models.

3. Legal basis for processing

Where required by law, we process personal data based on:

  • Contractual necessity
  • Legitimate interests (e.g., improving safety)
  • User consent
  • Legal compliance

4. Sharing your information

We do not sell your personal information.

We may share information only with:

4.1 Trusted service providers

Vendors who assist with:

  • Cloud storage
  • Payment processing
  • Analytics
  • Support tools

These providers must protect your data and may not use it for their own purposes.

4.2 Your authorized co-parent(s)

Information you choose to share — such as:

  • Calendar events
  • Expenses
  • Messages

4.3 Legal requirements

We may disclose information if required to:

  • Comply with court orders
  • Respond to legal requests
  • Prevent fraud or harm

4.4 Business transfers

If Coparency is sold or reorganized, data may be transferred with privacy protections intact.

5. Children's privacy

Coparency is not intended for children under 13.

Parents may store limited non-sensitive information about their children for scheduling purposes. You are responsible for entering only what you are legally authorized to share.

We do not knowingly collect personal information directly from children.

6. Data security

We use industry-standard safeguards to protect your data, including:

  • Encrypted storage of sensitive data
  • TLS encryption in transit
  • Secure credential hashing
  • Role-based access controls

However, no system is 100% secure. You share information at your own risk.

7. Data retention

We retain data for as long as your account remains active, or as needed to:

  • Provide the Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may request deletion at any time (see Section 10).

8. Third-party links

Our Services may link to third-party sites. We are not responsible for:

  • Their privacy practices
  • Their content
  • Their security

Please review third-party policies before providing information.

9. Analytics

We may use analytics tools to understand usage patterns. Analytics data is typically aggregated and does not identify individual users.

10. Your rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion
  • Export your data
  • Withdraw consent (where applicable)

To exercise these rights, contact support@coparency.com.

We will respond within the time required by law.

11. Account deletion

You may request account deletion at any time. Deleted accounts are permanently removed, except where retention is required for:

  • Legal obligations
  • Fraud prevention
  • Dispute resolution

12. International users

We primarily store and process data in the United States. If you access the Services from outside the U.S., you consent to the transfer of data to the U.S.

13. Do-not-track signals

At this time, we do not respond to browser Do-Not-Track signals.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When changes are significant, we will:

  • Update the “Last Updated” date, and
  • Provide notice within the app or website where required.

Continued use of the Services after updates constitutes acceptance.

15. Contact us

If you have questions or concerns about privacy, contact:

Coparency Support
support@coparency.com

Your privacy matters

We built Coparency to support families — not to exploit data. We handle your information with care, caution, and respect.